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Terms & Conditions

Terms and Conditions for Pure Paws Bakery

Welcome to Pure Paws Bakery! By placing an order with us, you agree to the following terms and conditions:
 

1. Orders and Payment:

  • Order Placement: Orders can be placed through our website!

  • Order Confirmation: We will confirm your order via email within 24-48 hours. Please review the confirmation carefully and notify us immediately of any errors.

  • Payment: We accept credit card, debit card, PayPal, and cash on delivery]. Payment is due at time of order or upon delivery!

  • Pricing: All prices are listed in USD and are subject to change without notice. The price you pay is the price listed at the time of your order.

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2. Ingredients and Allergies:

  • Homemade with Care: Our dog treats are homemade with love using high-quality, dog-friendly ingredients. A full list of ingredients for each treat is available on our website under each product!

  • Allergy Information: While we take precautions to prevent cross-contamination, our treats are made in a home kitchen that may also process ingredients known to cause allergies (e.g., wheat, nuts). Please be aware of this risk when ordering. It is the customer's responsibility to inform us of any known allergies or dietary restrictions their dog has. We will do our best to accommodate these requests, but we cannot guarantee that our treats are completely free of allergens.

  • Natural Variations: Due to the handmade nature of our treats, there may be slight variations in size, shape, and color.
     

3. Product Information and Safety:

  • Intended Use: Our dog treats are intended for supplemental feeding only and should not be used as a substitute for a complete and balanced diet.

  • Supervision: Always supervise your dog while they are enjoying our treats.

  • Storage: We recommend storing our treats in a cool, dry place and consuming them within 1-2 Months for optimal freshness. Specific storage instructions may vary depending on the treat and will be provided on the packaging or upon request.

  • Shelf Life: Due to the lack of artificial preservatives, our treats have a limited shelf life. Please check the "best by" date on the packaging.
     

4. Pick-up and Delivery:​

  • Delivery: We offer delivery to local areas for a fee of $10 on orders over $60 delivery is FREE. Delivery times are estimates and may vary. We are not responsible for delays outside of our control.

  • Shipping: We ship our treats to Louisiana ONLY. Shipping costs will be calculated at checkout. We are not responsible for delays or damages caused by the shipping carrier.
     

5. Returns and Refunds:

  • Satisfaction Guarantee: We strive for your complete satisfaction. If you are not satisfied with your order, please contact us within 24-48 hours of receiving it.

  • Damaged or Incorrect Orders: If your order is damaged or incorrect, please contact us immediately with photos and details. We will arrange for a replacement or refund.

  • Returns: Due to the nature of our products, we generally do not accept returns. However, we will consider refunds or replacements on a case-by-case basis.

  • Refunds: Refunds will be issued in the original form of payment within 7-10 business days after approval.
     

6. Limitation of Liability:

  • To the maximum extent permitted by applicable law, [Your Bakery Name]'s liability for any claim arising out of or in connection with these terms and conditions or the products provided shall be limited to the purchase price of the products.

  • Pure Paws Bakery shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with these terms and conditions or the products provided.  

  • You acknowledge and agree that your use of our products is at your sole risk.
     

7. Intellectual Property:

  • All content on our websites and social medias including but not limited to logos, images, text, and designs, is the property of Pure Paws Bakery and is protected by copyright and other intellectual property laws. You may not use our content without our express written permission.  
     

8. Privacy Policy:

  • We are committed to protecting your privacy. Our Privacy Policy, which is incorporated into these terms and conditions, explains how we collect, use, and disclose your personal information. 
     

9. Governing Law:

  • These terms and conditions shall be governed by and construed in accordance with the laws of the State of Louisiana, without regard to its conflict of law principles.  
     

10. Changes to Terms and Conditions:

  • We reserve the right to modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our services after the posting of changes constitutes your acceptance of the revised terms and conditions.  
     

11. Contact Us:

  • If you have any questions or concerns about these terms and conditions, please contact us at:

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